Glenn B. Miller, MS, RQAP-GLP, RAC, CMQ/OE, CQA, is Assistant Vice President and Manager for the Research Support Services group and the Quality Assurance Unit at IITRI. Mr. Miller received his BA degree from Lewis University (Romeoville, IL) and his MS in Environmental Management from the Stuart School of Business at IIT. He is a Registered Quality Assurance Professional in Good Laboratory Practices (Society of Quality Assurance) since 2003, Regulatory Affairs Certified (Regulatory Affairs Professional Society) since 2006, and a Certified Quality Manager in Organizational Excellence (American Society of Quality) since 2007. Mr. Miller has over 30 years of diversified management background in the medical device and generic pharmaceutical industry, and more than 25 years of experience interacting with US regulators at both the district and center levels. He has over 10 years of experience in performing laboratory inspections and data and report audits to ensure compliance with Good Laboratory Practice (GLP) regulations (such as FDA, EPA/FIFRA, EPA/TSCA, OECD, and Japanese GLPs), and adherence to the protocol and written Standard Operating Procedures (SOPs). During his tenure at IITRI, Mr. Miller has developed, implemented, and oversees quality and regulatory systems that meet the requirements of US FDA, US EPA, ISO Standards, and other international standards. Mr. Miller is a member of the American Society for Quality (ASQ), Society for Quality Assurance (SQA), Midwest Society for Quality Assurance (MWSQA), and the Regulatory Affairs Professional Society (RAPS).